Delivery to the Customer: Industry Practices and Problems

Results of an exclusive survey of furniture retailers conducted by Furniture/Today’s market research department, covering industry practices relating to home delivery: how retailers deal with customer complaints, train and pay delivery personnel, save money and increase customer satisfaction. Results originally presented at a seminar at the Tupelo Furniture Market, August 2005.

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Delivery to the Customer: Industry Practices and Problems
465000-5000-037-00000-000-FT1081$35.00


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